3rd Party Verification Services
Third party verification is a process in which an independent agency confirms that a customer has really ordered a new service/product or requested a change. The third party verification agent asks customers
i) to identify themselves,
ii) to identify order details, and
iii) to confirm if they are authorized to place the orders.
We provide these services through Live operator or automated voice response, unique confirmation number, immediate access of digital recordings, conference calls or direct calls to the customer. The services of tele-sales verification, reconciliation of sales, MIS Reporting and quality monitoring result in lowering of cost per transaction leading to enhanced ROI as comparision to other Call Centers in India .
To see a decisive improvement in your ROI, you should contact us for effective 3rd party verification by expert professionals for each type of method that need to be used.