Rewards & Recognitions -
(For the month of February, 2008)

Champion of the Month

Mohd. Shoeb Ansari, because:



Highest number of calls for the campaign the associate is trained for and doing a commendable job. Has been getting client appreciation for outstanding call handling skills. Has received a green card for demonstrating sense of ownership and accepting challenges at work.


Floor Mercury of the month (1)

Shrikant, because:



Always ready to stretch beyond shift timings and a great team player, has made a mark for him by working dedicatedly on any given process. He has been getting many client appreciations for his hard work and quick learning capabilities. In the absence of team leaders he has been sending out reports to the clients.

Floor Mercury of the month (2)

Aisha Khanam, because:


    • Aisha is being a top performer of the team. She also made sure to bring up performance of fellow colleagues by taking the verifications.
    • Her ability to handle calls without supervision, and leading with examples set benchmarks for the fellow colleagues.
    • She has consistently over achieved the targets in terms of maintaining the SPH of .58 during the month of February, where the requirement of the client was .5
    • She came out with various initiatives during the verifications, which helped in delivering the appointments in a much prompt manner.
    • Talking about Federal Financial, she is always be consistently overachieved her targets during the month of February, along with that she has taken the initiative to achieve the team targets as well.

Star of the Month

Anu Gupta, because:
    • Anu is always being a top performer of the team. She also made sure to bring up performance of fellow colleagues by helping them
    • Her ability to handle calls without supervision, and leading with examples set benchmarks for the fellow colleagues.
    • She has consistently over achieved the targets in terms of maintaining the SPH of .53 during the month of February, where the requirement of the client was .5
    • She came out with various initiatives during the calls, which helped in delivering the appointments in a much prompt manner.
    • Talking about Federal Financial, they have consistently over achieved her targets during the month of February, along with that she has taken initiative to achieve team targets as well.





 

About Us - Call Center Services - Call Center Solutions - Clients - Infrastructure - Quality - Contact Us
Business Process Outsourcing - Inbound Call Center - Call Center Outsourcing - Call Center Services - Debt Collection
Answering Service - Telemarketing Service - References