Web Enabled Call Center,Web Enabled Contact Center,International Call Center Services,International Contact Center

Internet has become the most vibrant medium of outreach as well as information propagation. For sales and marketing, more and more people prefer the World Wide Web (WWW) as the most convenient and instant medium to buy, sell, review or market a product or a service.

At Go4Customer, we are well-equipped with latest technology as well as organizational infrastructure to craft a highly result-oriented, web-enabled strategy that can meet our clients’ e-commerce objectives. For IT and Telecom infrastructure, we have partnered with virtually the best in the industry:

Desktops/Laptops : Dell and Wipro
Contact Center Dialers: Altitude
Servers : IBM
Routers: 3750 Series Router
Switches: CISCO Catalyst Switches
Headsets: GN Net Com, Avaya
IPLC: Tata Communications Ltd
ISDN PRI: Airtel Ltd

We are fully committed to make your online business a thundering success. We extend a range of web-enabled customer contact services which can handle the gap between our clients and their customers. From sales, promotion or post-sales services, we can set up a competent service channel through e-mails, and Chats/Instant Messaging with the end-users.

Customer Acquisition

Nowadays when consumers have turned more demanding and well- informed, marketers have been led to take a more focused approach to consumer marketing. Go4Customer measures its customer acquisition success based on the following parameters:

Simple cost of sale ratio, marketing efficiency, return on investment.

Based on these - the services that Go4Customer provides are able to add definite value to our clients’ sales cycle. From a strong team of talented professionals to best-in-class technology, unmatched behind-the-scenes support, proven strategies, and competent business intelligence, no one is better equipped to get your message through. Our predictive analysis capabilities and consistently successful acquisition expertise facilit ate us to create solutions that make the most out of every interaction.

Go4Customer can design a customized program duly aligned to your sales and marketing plans to help you attract new customers while keeping your operations as efficient as possible.

A sample of our customer acquisition solutions include:

	Inbound telesales
	Outbound telesales
	Cross-sell and Up-sell programs
	Order taking and catalog sales
	Database cleaning and updating
	Lead generation
	Application processing
	Customer Surveys
	Payment processing
	Product information requests
	Subscription renewals

Benefits of Our Customer Acquisition Service

	Better understanding of your current customers
	Identification of the ideal target market from a wider prospect pool
	Accurate targeting of consumers
	Strategically released best offers for customers

	Prospecting
	Campaign Management
	Lead Generation and Fulfillment

Internet Marketing Support

Email Management

Web Based Chat Support

Back Office Services

Data Processing Support