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A Quintessential Guide To Outsourcing Bpo Services

Posted by Sukriti Saini on Jul 04, 2018 11:56:03 pm
BPO Services

Every business has to handle lot many tasks and that is why it becomes necessary for them to look for BPO services provider. There are various sorts of services that these third parties can offer like payroll, telemarketing, accounting, customer support, social media marketing, data handling, and much more. Basically, the functions are non – core business functions whether non-technical or technical. So, back office and front o... Read more>>

How To Get More Sales Leads?

Posted by Sukriti Saini on Jul 02, 2018 12:49:24 pm
Generate Leads

Those who do it know how hard generating sales leads is. Acquiring new customers is way laborious than retaining current customers. Still, getting new sales lead is quintessential for every business as this is how a business will grow. However, expecting to have new customers without even spreading a word about your brand is quite imprudent. The more the people become aware of your brand, the more are the chances of getting potential cu... Read more>>

Best Tips for Outbound Call Centers to Handle Calls

Posted by Sukriti Saini on Jun 25, 2018 10:40:06 am
Outbound Call Center Services

Outbound call center services provider find the most basic part of their work the toughest. Wondering what is it? It’s making outbound calls. The call center agents don’t just need to act as a good sales person but also as a good friend. He is ought to have a perfect balance in his communication and listening skills. Nevertheless, while there are no tips and tricks to get away with that if you are a call center agent hand... Read more>>

How to End an Inbound Complaint Call?

Posted by Sukriti Saini on Jun 20, 2018 02:01:23 pm

The inbound call center services are quintessential for every business. Handling the inbound calls efficiently makes a world of difference. It helps the company in retaining the customers and marketing its product amongst their knowns. Mostly, customers call the customer support when they have some issue with the product or service of the company. The agents handling the calls on behalf of the company matter a lot. They can make or b... Read more>>

6 Best Practices for Email Support Services You Must Know

Posted by Sukriti Saini on Jun 15, 2018 04:36:52 pm

Probably, working in a contact center, writing ample of emails each day has made you quite lethargic and oblivion to the power of each email you send to the customers. The emails that you send on behalf of the company have a strong impact on the customer’s mind, which in turn, also impacts their behavior towards the company. Obviously, the customers send you emails to get a solution to their problem, however; not using the emai... Read more>>

Top 6 reasons to outsource chat support

Posted by Sukriti Saini on Jun 12, 2018 02:33:45 pm

The live chat support feature is increasingly making it to the “to do list” of the business owners. While some have already integrated this option on their website, some are yet to. The increased usage of this customer servicing feature is because of the increased presence of individuals on social media. The same rose the needs of the customers for quick assistance. Live chat allows the customers to chat with the agents i... Read more>>

An insight into Call Center Outsourcing

Global enterprises strive to attain service excellence so that they can stay ahead in a competitive...

BSNL Augmented Business Performances with Go4customer

Bharat Sanchar Nigam Limited (BSNL) started its operation and installed...

Getit infomedia optimized business performance with Go4customer.com

GetIt Infomedia is a leading digital supermarket in India

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