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Outsourcing 101: A Brief Guide

Posted by Shashvat on Oct 26, 2018 07:14:04 pm
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A few years back, if you ask business owners about their expectation from outsourcing, they probably point out attributes like performance, seamless operation management, and cost-effectiveness.  Today, the notion of outsourcing has transform... Read more>>

How can Top Call Center Outsourcing Companies ensure high CX Levels?

Posted by Rahul Garg on Oct 01, 2018 11:02:02 am
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To make the customer base stronger, business owners often approach top call center outsourcing companies of Australia, such as: Acquire BPO. BPO VA. Virtual HQ. Go4customer. Aegis Australia. BPO companies always put their best foot... Read more>>

How can BPO Companies deal with the hassle of Repetitive Calls?

Posted by Rahul Garg on Sep 20, 2018 06:06:47 pm
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To make certain that customers stay connected with a company for a long time, business owners try to provide an immaculate support service. For the same reason, BPO firms are approached by businesses of all sizes. The aspects that make BPO firms the ... Read more>>

A Beginners Guide to Lead Generation

Posted by Shiva Gaur on Oct 18, 2017 02:41:46 pm
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Every call center in India focuses on generating leads especially when it comes to fulfilling your business demands and its growth. If you are one of those who is new to the call center outsourcing industry and wants to grow your business to the high... Read more>>

Creative Approaches to train Call Center Agents

Posted by Shiva Gaur on Oct 11, 2017 05:04:36 pm
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There are several call centers in the world and if you want to make yours a bit different from all of them, you need to have talented call center agents. Whether you are hiring or organizing the training for your existing employees you need to make a... Read more>>

Significant Benefits of Ensuring Strategic Training Sessions for BPO Professionals

Posted by Ishtiyaq Nabi on Aug 29, 2017 04:39:45 pm
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Industry leaders have outlined the significance of training employees strategically on various occasions.  Not only have they discussed how adept, all-inclusive training sessions can help you convert a professional into competent experts, but th... Read more>>

Effective Workforce Management: Key to Attaining Unprecedented Heights of Success in BPO industry

Posted by Ishtiyaq Nabi on Jun 13, 2017 10:41:36 am
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The global outsourcing platform has  a wide range of proficient opportunities for every firm that wants  to direct the situations in their favor. The fact that growth and expansion opportunities are mostly dominated by large players cannot ... Read more>>

BPO Companies Improve Business Outcomes

Posted by Sanjay Poddar on Feb 17, 2015 11:52:33 am
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Outsourcing is often linked heavily with cost reduction and in this stiff competitive marketplace the need for cost reduction is as strong as ever. However, the current challenges for organizations are well ahead of cost reduction as organizations fo... Read more>>

Supply Chain Management Emerging BPO Operations

Posted by Varsha Bhagchandani on Feb 17, 2015 09:07:24 am
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Value chain management is considered as the next wave for delivering value added services to the companies. BPO industry is on the rebranding path, as the marketers are increasingly experiencing pressure from the competitors. Organizations are strugg... Read more>>

A Quick Glance At Business Process Outsourcing

Posted by Sanjay Poddar on May 27, 2014 06:32:16 pm
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What was purely a hierarchy-based business structure a couple of decades back is entirely shifted into hybrid arrangements involving significant vendor participation after the emergence of business process outsourcing industry. This industry eliminat... Read more>>

An insight into Call Center Outsourcing

Global enterprises strive to attain service excellence so that they can stay ahead in a competitive...

BSNL Augmented Business Performances with Go4customer

Bharat Sanchar Nigam Limited (BSNL) started its operation and installed...

Getit infomedia optimized business performance with Go4customer.com

GetIt Infomedia is a leading digital supermarket in India

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