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How can outbound call centers improve their sale techniques?

Posted by Sukriti Saini on Jun 04, 2018 06:15:59 pm
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It is becoming increasingly imperative for businesses, whether new or established, to reach out to the targets in order to add them to the customer base. However, this practice has become so common that customers now are tired of such calls and thus ... Read more>>

Debunking the Myths about Business Process Outsourcing

Posted by Shiva Gaur on Sep 28, 2017 04:47:59 pm
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Augmenting your business without the help of non-core IT services is a daunting task and also it takes a lot of time to gain and build that reputation in the competitive market. That’s the reason, nowadays, most companies are outsourcing their ... Read more>>

Want to maintain a loyal, delighted customer base? Time to be proactive!

Posted by Ishtiyaq Nabi on Feb 15, 2017 12:36:49 pm
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Customer service has undeniably emerged as the most potential business aspect, and entrepreneurs across the globe are taking all sorts of crucial actions that can help them deliver unmatched class of customer service. Not only do enterprises ensure t... Read more>>

How Outbound Telemarketing Services Can Drive High-Quality Leads?

Posted by Neeti Patial on Apr 19, 2016 11:03:32 am
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Today’s B2B marketing landscape is experiencing a staggering transformation. Be it is strong social media networking, engaging content marketing, organic search engine marketing, mobile marketing or marketing automation, all potential to stir u... Read more>>

How Customer Surveys Helps Businesses Reduce Customer Churn?

Posted by Neeti Patial on Mar 28, 2016 10:19:47 am
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Formidable market competition and rising consumer power have undermined conventional product- and service-based point of differentiation, compelling organizations to seek innovative, more robust formulae of competitive advantage. Many business and IT... Read more>>

Get Business Boost by Outsourcing the Work to Call Centers.

Posted by Neeti Patial on Jun 16, 2015 04:16:04 pm
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The base of any business to achieve success on a high note relies on the customer base. Happy and satisfied customers lead to repeat business and orders that help in generating revenue leading to the growth of the business. It is important to address... Read more>>

Learn the Art of Retaining Customers through Outbound Calls

Posted by Richha Bhatnagar on May 08, 2015 04:59:32 pm
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In the highly competitive world, it is difficult to retain a customer for long time. Most of the companies use various tactics such as using outbound call center services to retain a customer in long run and enhance sales process. The number of ou... Read more>>

A Wide Range of Inbound and Outbound Call Center Solutions for Your Business

Posted by Sanjay Poddar on Feb 17, 2015 11:55:46 am
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Call centers can and should utilize substantial resources to inbound and outbound operations; not just for telemarketing or recommending solutions to problems but also for customer service and appointment scheduling. In fact, both inbound and outboun... Read more>>

Helpdesk Outsourcing Flexes and Adapts to Your Business Needs

Posted by Sanjay Poddar on Feb 17, 2015 11:54:31 am
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Today's businesses without regard to size seek helpdesk support as it is the first source of contact with the customer, intermediary or end-user. There is no denying the fact that this first contact is not only amiable but competent and effective... Read more>>

Why Should One Opt For Outbound Call Centers?

Posted by Rahul Bhaduri on Feb 17, 2015 11:05:17 am
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With the ever-increasing competition in the market, it has become utmost important for businesses nowadays to adopt different ways to promote their products and service more effectively, and enhance their overall customer support services so as to ga... Read more>>

Market Research Errors That You Must Avert

Posted by Neeti Patial on Feb 17, 2015 10:30:06 am
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Market research isn't easy as it seems to be. It's not something that you can ever think of doing without a team of experienced professionals with the right knowledge, expertise and training to put your faith in. Don't ever think of takin... Read more>>

Accelerating Business Change With Cloud Powered BPOs

Posted by Geetanjali Mukherjee on Feb 17, 2015 10:19:00 am
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Customer engagement and transformations in the business sphere are influential instigators within today’s competitive marketplace. Within this competitive scenario call centers play a major role in accommodating a client’s demands. Con... Read more>>

BPOs Leveraging Business Intelligence Solutions To Achieve High Performance

Posted by Varsha Bhagchandani on Feb 17, 2015 10:16:05 am
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The divergence in today’s economy is outlined by extreme volatility in the business cycles. Enterprises across the globe are under extreme pressure owing to cut-throat competition faced by them with the ever changing customer demands. In this l... Read more>>

Outsourcing Services Complement Indian Business Landscape

Posted by Varsha Bhagchandani on Feb 17, 2015 10:03:49 am
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In the last few years, business process outsourcing has carved its place as a leading provider of customer support services. Call center in India is helping businesses to harness their potential by streamlining their back-end operations. According... Read more>>

Understand the World of Outbound Call Centers

Posted by Rahul Bhaduri on Feb 17, 2015 08:48:13 am
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There is no doubt that call centers have progressed a lot since their inception. The service of a call center is no longer restricted to the conventional customer care calling or answering services. A modern customer care executive is reaching out to... Read more>>

The Importance Of Call Center Services

Posted by Arijit Mukherjee on Aug 20, 2014 07:12:18 pm
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India, a third world country is one of the hubs for outsourcing services to other territories. Here in India, there are several organizations that offer call center services to different clients or businesses or other organizations. A call center in ... Read more>>

An insight into Call Center Outsourcing

Global enterprises strive to attain service excellence so that they can stay ahead in a competitive...

BSNL Augmented Business Performances with Go4customer

Bharat Sanchar Nigam Limited (BSNL) started its operation and installed...

Getit infomedia optimized business performance with Go4customer.com

GetIt Infomedia is a leading digital supermarket in India

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