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Glossary

What are business to consumer services?

Business-to-consumer (B2C) services are sold by organizations or individual entities to individual persons. The key element here is that the consumer is an individual and not a collective group. Example of a business service would be an chartered accountant providing tax advice to an individual. A medical hospital is another example of B2C service wherein an medical facility is providing healthcare to an individual patient.

Resource Library

An insight into Call Center Outsourcing

Global enterprises strive to attain service excellence so that they can stay ahead in a competitive environment.

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BSNL Augmented Business Performances with Go4customer

TBharat Sanchar Nigam Limited (BSNL) started its operation and installed Quality Telecom in the nation.

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Getit infomedia optimized business performance with Go4customer.com

GetIt Infomedia is a leading digital supermarket in India

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Blogs

A Complete Guide on Sans Pareil Customer Service Skills

<p style="text-align: center;"><em>The journey to success is full of bumps, uncertainties, bottlenecks, and challenges. Having a business and running a bu....

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What does great Customer Service mean to you?

<p align="center"><em>What is great customer service to you? Is it offering prompt resolutions to customers’ requirements? Or is it meeting ....

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