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Glossary

What is back office?

Back office is a term used to describe all support and administrative functions or departments of an organization. A back office in most cases can also be classified as the functions which are not the core business of the organization but support the business functions to efficiently perform and manage the core business functions. Back offices do not have client interactions and engagements. Examples of back office functions are human resources, accounting, and administration amongst others.

Resource Library

An insight into Call Center Outsourcing

Global enterprises strive to attain service excellence so that they can stay ahead in a competitive environment.

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BSNL Augmented Business Performances with Go4customer

TBharat Sanchar Nigam Limited (BSNL) started its operation and installed Quality Telecom in the nation.

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Getit infomedia optimized business performance with Go4customer.com

GetIt Infomedia is a leading digital supermarket in India

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Blogs

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Cloud Computing Services: Is this the new BPO Style?

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