What is Business analytics?

Business analytics is an exploration of business data putting an emphasis on statistical analysis. Business analytics is a combination of skills, technologies, practices for continuous iterative exploration and investigation of past business performance to gain insight and drive business planning. BA focuses on developing new insights and optimizes business processes. Business analytics includes data mining, predictive analytics, applied analytics and statistics, and is delivered as an application suitable for a business user.

An insight into Call Center Outsourcing

Global enterprises strive to attain service excellence so that they can stay ahead in a competitive environment.

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Blogs

All you need to know about Global Call Center Outsourcing

<p>Talks on global call center outsourcing are rife and currently, the focus is on knowing its status, future predictions, and growth prospects. Amid talks on the effects of global &....

Call Center Outsourcing: Benefits that Debunks all its Myths

<p>The outsourcing of call center services is non-trustable! Heard this before too? Nevertheless, this is not correct. With time, this reputation has changed and has moved on to a better....