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Glossary

What is call quality?

Call quality is the process of observing a customer representative’s call with customer and analyzing the quality of the call. Call quality approach is considered the most effective way to improve the services provided by call centers to its customers. Organizations usually hire trained call center specialists to train and monitor the calls made by their agents to customers. This constant tracking and rectification process improves the quality of call services made by a client.

Resource Library

An insight into Call Center Outsourcing

Global enterprises strive to attain service excellence so that they can stay ahead in a competitive environment.

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BSNL Augmented Business Performances with Go4customer

TBharat Sanchar Nigam Limited (BSNL) started its operation and installed Quality Telecom in the nation.

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Getit infomedia optimized business performance with Go4customer.com

GetIt Infomedia is a leading digital supermarket in India

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Blogs

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Rating and Reviews – Call Center Go4customer.com is rated 4.7/5 in 19 reviews on Sitejabber.com.
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