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Glossary

What is Catalyst for Change?

Catalyst for change can be described as an element that makes it imperative for organizations to embrace change. Catalyst for change can be both external and internal. External catalyst for change can be new technology advancements that completely alter the business landscape. Internal catalysts could be new discoveries by companies, addition of a new line of business amongst others.

Resource Library

An insight into Call Center Outsourcing

Global enterprises strive to attain service excellence so that they can stay ahead in a competitive environment.

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BSNL Augmented Business Performances with Go4customer

TBharat Sanchar Nigam Limited (BSNL) started its operation and installed Quality Telecom in the nation.

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Getit infomedia optimized business performance with Go4customer.com

GetIt Infomedia is a leading digital supermarket in India

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Blogs

What does great Customer Service mean to you?

<p align="center"><em>What is great customer service to you? Is it offering prompt resolutions to customers’ requirements? Or is it meeting ....

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The Paramountcy of Personal Touch in Chat Support Service

<p>In a world where several thousand businesses are hovering the internet, it is an onerous task to establish your company’s name separate from the crowd. Some do it by off....

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