What is CRM portal?

CRM portal is the abbreviated form of Customer Relationship Management Portal. CRM portal is a technology platform to help organizations manage their customer relationship management practices and programs. For customer relationship management please read (hyperlink to customer relationship management)

An insight into Call Center Outsourcing

Global enterprises strive to attain service excellence so that they can stay ahead in a competitive environment.

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Blogs

All you need to know about Global Call Center Outsourcing

<p>Talks on global call center outsourcing are rife and currently, the focus is on knowing its status, future predictions, and growth prospects. Amid talks on the effects of global &....

Call Center Outsourcing: Benefits that Debunks all its Myths

<p>The outsourcing of call center services is non-trustable! Heard this before too? Nevertheless, this is not correct. With time, this reputation has changed and has moved on to a better....