What is CRM portal?

CRM portal is the abbreviated form of Customer Relationship Management Portal. CRM portal is a technology platform to help organizations manage their customer relationship management practices and programs. For customer relationship management please read (hyperlink to customer relationship management)

An insight into Call Center Outsourcing

Global enterprises strive to attain service excellence so that they can stay ahead in a competitive environment.

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What does great Customer Service mean to you?

<p align="center"><em>What is great customer service to you? Is it offering prompt resolutions to customers&rsquo; requirements? Or is it meeting ....

The Paramountcy of Personal Touch in Chat Support Service

<p>In a world where several thousand businesses are hovering the internet, it is an onerous task to establish your company&rsquo;s name separate from the crowd. Some do it by off....