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Glossary

What is Customer Service Contact Center?

Customer Service Contact Center is a call center that is engaged in the business of providing outsourced customer support services. A customer service support contact center usually provides customer support services to end user clients of a large business through telephone calls, e-mail and online chat. Customer services contact center services are specialized services and need expertise to be managed. 

For example – A telecom company will hire the services of a third party customer service contact center provider to serve its end clients – business customers and individuals – for all their issues and queries related to their phone networks.

 

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BSNL Augmented Business Performances with Go4customer

TBharat Sanchar Nigam Limited (BSNL) started its operation and installed Quality Telecom in the nation.

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Getit infomedia optimized business performance with Go4customer.com

GetIt Infomedia is a leading digital supermarket in India

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Blogs

What does great Customer Service mean to you?

<p align="center"><em>What is great customer service to you? Is it offering prompt resolutions to customers’ requirements? Or is it meeting ....

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The Paramountcy of Personal Touch in Chat Support Service

<p>In a world where several thousand businesses are hovering the internet, it is an onerous task to establish your company’s name separate from the crowd. Some do it by off....

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