• Call to US
  • +1-888-795-2770 (US)
  • Call to Go4customer Call Center in India
  • +91-120-6619505(India)
Glossary

What is Explanatory Approach?

Explanatory approach is a method to make people understand something by describing or illustrating. The name itself states that it intends merely to explore the research questions and does not offer final and conclusive solutions to existing problems. Exploratory research design does not aim at providing the final and conclusive answers to the posed research questions; rather it helps explore research topics with varying levels of depth. Explanatory approach is implemented by call center service providers, when the problem is in its preliminary stage.

Explanatory approach is also necessary for call center outsourcing service providers while managing technical support processes. Technology is not easily understood by general public and when an inbound call center executive receives a customer call regarding a technical query, they should adopt an empathic explanatory approach to solve the customer query. An explanatory approach helps the customer get a solution for his problem which helps in higher customer satisfaction for clients.

Resource Library

An insight into Call Center Outsourcing

Global enterprises strive to attain service excellence so that they can stay ahead in a competitive environment.

Download Now >

BSNL Augmented Business Performances with Go4customer

TBharat Sanchar Nigam Limited (BSNL) started its operation and installed Quality Telecom in the nation.

Click here to Read >

Getit infomedia optimized business performance with Go4customer.com

GetIt Infomedia is a leading digital supermarket in India

Click here to Read >

Blogs

A Complete Guide on Sans Pareil Customer Service Skills

<p style="text-align: center;"><em>The journey to success is full of bumps, uncertainties, bottlenecks, and challenges. Having a business and running a bu....

Read more>>

What does great Customer Service mean to you?

<p align="center"><em>What is great customer service to you? Is it offering prompt resolutions to customers’ requirements? Or is it meeting ....

Read more>>

Our Esteemed Clientele

  • MSME logo
  • Manrega logo
  • GIL Company logo
  • BSNL Company logo
  • NMEICT Company logo
  • hudco Company hudco
  • Relaxo Comapany logo
  • NSEZ Company logo
  • Gail logo
  • MTNL logo
  • timex logo
  • BPCL Company logo
  • HPCL Company logo
  • IOCL Company logo
  • one97 logo
  • AIIMS Company logo
  • Power-Grid logo
Rating and Reviews – Call Center Go4customer.com is rated 4.7/5 in 19 reviews on Sitejabber.com.
|
Copyright © 2018 All rights Reserved at Cyfuture India Pvt. Ltd.