call center services
  • Go4customer US contact no
  • Go4customer India contact no
Glossary

What is Imaging?

Imaging refers the process used to store documents digitally. It is done through scanning a document and saving it electronically. Imaging gives businesses the medium to organize and manage information effectively and efficiently. Imaging transforms data and makes it available electronically. Having data saved in electronic/digital format makes it easy to search data.

There are companies that are adopting in-house imaging techniques and then, there are others that are roping third-party service provider to do the job. This decision of companies is often determined by factors like cost of the solution, image and indexing quality required, whether the files are primarily historical or active, level of trust in outsourcing service provider and in-house staff and the significance of demonstrating compliance with regulations. Companies that have experienced and proficient IT staff and managers with clear vision often opt for internal resources to meet their needs of document imaging. On the other hand, there are companies with overburdened workers, substantial amount of archived files and/or restrictive budgets, such companies may outsource the job of document imaging. There is also another option, which is often termed as a good alternative for companies that desire to keep their imaging projects in-house, but lack the essential human resources: in-sourcing scanning and indexing services. In such scenario, a company can invest in buying document imaging software and scanning equipment to meet long-term needs and recruit people to scan and index back files and manage high-volume projects. Since employees are recruited for short-term jobs, it provides a suitable response to the query regarding what is supposed to do with the extra staff after documents are scanned.

Sometimes the best solution to convert files and documents into electronic format involves all three options: in-house imaging for active files, outsourcing for archived files and in-sourced services for large projects or to relieve overstrained staff.


Resource Library

An insight into Call Center Outsourcing

Global enterprises strive to attain service excellence so that they can stay ahead in a competitive environment.

Download Now >

BSNL Augmented Business Performances with Go4customer

TBharat Sanchar Nigam Limited (BSNL) started its operation and installed Quality Telecom in the nation.

Click here to Read >

Getit infomedia optimized business performance with Go4customer.com

GetIt Infomedia is a leading digital supermarket in India

Click here to Read >

Blogs

Boosting Business Revenue with a Cloud-Based Call Center

Cloud-based call centers are the next generation. Heard this before? Well, yes! Cloud-based call centers are truly the upcoming future. Cloud is a network-based service where a service provider own....

Read more>>

Is it good to Outsource Inbound Customer Service?

Outsourcing customer support is common for every business nowadays. Companies want to outsource their call center service to enhance productivity, efficiency, and to boost revenue. Many businesses fee....

Read more>>

Our Esteemed Clientele

  • MSME logo
  • Manrega logo
  • GIL Company logo
  • BSNL Company logo
  • NMEICT Company logo
  • hudco Company hudco
  • Relaxo Comapany logo
  • NSEZ Company logo
  • Gail logo
  • MTNL logo
  • timex logo
  • BPCL Company logo
  • HPCL Company logo
  • IOCL Company logo
  • one97 logo
  • AIIMS Company logo
  • Power-Grid logo
Rating and Reviews – Call Center Go4customer.com is rated 4.7/5 in 19 reviews on Sitejabber.com.
|
Copyright © All rights Reserved at Cyfuture India Pvt. Ltd.