Independent Software Vendor (ISV) is a manufacturer and seller of software
products that are compatible with one or more computer hardware and/or
operating systems. As the name suggest, an ISV is neither owned nor controlled
by a hardware manufacturer. ISV’s primary occupation is to distribute software.
An ISV is also referred to as a software publisher.
In the market, there are companies
like, Microsoft, IBM, Apple, Hewlett-Packard, Dell and others, that make the
platforms. Such companies not only encourage, but also lend support to ISVs
with exclusive business partner programs. These programs permit the platform
provider and the ISV to make the most of their joint strengths and transform
them into surging business opportunities.
should be noted that neither the hardware manufacturers that dispense software,
like IBM and Unisys nor the users that may sell software or software products
offer products that the primary vendors do not provide. This allows the clients
of the primary vendors to round out their software requirements. ISVs not only create
price competition, but also escalate the pace of technology innovation in the
As opposed to software developed for a
specific customer or organization, IVSs specialize
in making and selling software, which can be designed for masses or exclusively
targets the niche market. ISVs cater to a large market. Their software cover
broad spectrum and. Examples of software provided by ISVs include: software for real estate brokers, for departmental stores,
planning for healthcare personnel, barcode
scanning, among others. Usually, ISVs sell their software as a
commercial product; however, it is an asset of the software vendor.The end users cannot modify and distribute
software as they are restricted by software license.
Boosting Business Revenue with a Cloud-Based Call Center
Cloud-based call centers are the next generation. Heard this before?
Well, yes! Cloud-based call centers are truly the upcoming future. Cloud is a network-based service where a service provider own....
Outsourcing customer support is common for every business nowadays. Companies want to outsource their call center service to enhance productivity, efficiency, and to boost revenue. Many businesses fee....