knowledge management system (KMS) is the process of dealing with customers,
with having a database of relevant knowledge. The main objectives of KMS are business
productivity, a modest & good business model, intelligence analysis and
Boosting Business Revenue with a Cloud-Based Call Center
Cloud-based call centers are the next generation. Heard this before?
Well, yes! Cloud-based call centers are truly the upcoming future. Cloud is a network-based service where a service provider own....
Outsourcing customer support is common for every business nowadays. Companies want to outsource their call center service to enhance productivity, efficiency, and to boost revenue. Many businesses fee....