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Glossary

What is Software as a Service?

Software as a Service is a cloud computing delivery model wherein software is centrally hosted and is licensed on a subscription basis. In SaaS, the software is delivered to the end-users on an on-demand basis over the Internet. Clients can easily gain access to these centrally hosted software applications via a web browser, and that too without worrying about intricate software and hardware management. This software distribution has become highly prevalent in today’s IT dependent landscape, registering significant growth in just couple of years.

Almost all kind of business applications including payroll processing software, accounting, collaboration, customer relationship management (CRM), enterprise resource planning (ERP), management information systems (MIS), and content management (CM) are leveraging this software delivery model.

Furthermore, SaaS has the capability to cutback to reduce IT support costs, which is why businesses of all shapes and sizes are looking forward to outsource hardware and software maintenance and support to the SaaS vendor.

 

Resource Library

An insight into Call Center Outsourcing

Global enterprises strive to attain service excellence so that they can stay ahead in a competitive environment.

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BSNL Augmented Business Performances with Go4customer

TBharat Sanchar Nigam Limited (BSNL) started its operation and installed Quality Telecom in the nation.

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Getit infomedia optimized business performance with Go4customer.com

GetIt Infomedia is a leading digital supermarket in India

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Blogs

Micro Coaching: The Growing Trend!

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