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How to make your chat support services more engaging?

Posted by Shashvat on Jul 19, 2018 12:59:08 pm
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No matter how many customers you have, if you will not stay in touch with them they will lose interest in your products and services. Astounded? But yes, that’s the truth. The company-customer relationship works mostly on the same grounds as that of personal relationships. That is why it is mostly the little gestures that matter more than even the discounts and other monetary gains. It the kind of bond you share with your customers... Read more>>

The Nitty Gritties of Call Center Outsourcing

Posted by Sukriti Saini on Jul 11, 2018 09:28:59 am
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Many businesses try to manage the calls they receive in-house. This is possible at the initial stage of your business as you will receive fewer calls. The receptionist at your office can easily manage the volume of calls at that time. However, imagine a scenario wherein your customer base is growing or you are getting more clients to do business with. In such a situation, would she be able to handle calls? Obviously, not. What would ... Read more>>

A Quintessential Guide To Outsourcing Bpo Services

Posted by Sukriti Saini on Jul 04, 2018 11:56:03 pm
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Every business has to handle lot many tasks and that is why it becomes necessary for them to look for BPO services provider. There are various sorts of services that these third parties can offer like payroll, telemarketing, accounting, customer support, social media marketing, data handling, and much more. Basically, the functions are non – core business functions whether non-technical or technical. So, back office and front o... Read more>>

How To Get More Sales Leads?

Posted by Sukriti Saini on Jul 02, 2018 12:49:24 pm
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Those who do it know how hard generating sales leads is. Acquiring new customers is way laborious than retaining current customers. Still, getting new sales lead is quintessential for every business as this is how a business will grow. However, expecting to have new customers without even spreading a word about your brand is quite imprudent. The more the people become aware of your brand, the more are the chances of getting potential cu... Read more>>

Best Tips for Outbound Call Centers to Handle Calls

Posted by Sukriti Saini on Jun 25, 2018 10:40:06 am
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Outbound call center services provider find the most basic part of their work the toughest. Wondering what is it? It’s making outbound calls. The call center agents don’t just need to act as a good sales person but also as a good friend. He is ought to have a perfect balance in his communication and listening skills. Nevertheless, while there are no tips and tricks to get away with that if you are a call center agent hand... Read more>>

An insight into Call Center Outsourcing

Global enterprises strive to attain service excellence so that they can stay ahead in a competitive...

BSNL Augmented Business Performances with Go4customer

Bharat Sanchar Nigam Limited (BSNL) started its operation and installed...

Getit infomedia optimized business performance with Go4customer.com

GetIt Infomedia is a leading digital supermarket in India

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