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Crucial Tips to Ensure Enriching Customer Journey

Posted by Ishtiyaq Nabi on Jan 13, 2017 11:19:11 am
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Customers are the only source of revenues for any business firm, and therefore, enterprises need to ensure that all their strategic actions are directly focused on how to ensure mesmerizing experience to customers on each point of interaction with brands and their representatives. It is so true that all the businesses worldwide are quite aware of this fact, and they are walking that extra mile to make it make it pleasing for their custo... Read more>>

When Is The Right Time To Embrace Call Center Outsourcing?

Posted by Ishtiyaq Nabi on Jan 06, 2017 12:45:19 pm
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Experts suggest businesses to outsource their non-core functions to the most competent outsourcing companies the marketplace is laden with. There is no denying to the fact that outsourcing ensures numerous strategic benefits for businesses that decision makers must try to leverage, and therefore, it is believed that most decision makers embrace outsourcing. However, one must never forget that businesses is not only about monetary benefi... Read more>>

Six Unconventional Tips to Exceed Customer Delight on Each Touch point

Posted by Ishtiyaq Nabi on Jan 04, 2017 10:56:03 am
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In customer service, every second counts! Be it the duration of time that your customer service executives interact with customers or the duration for which customers’ calls are put on hold, you have to ensure that all the functions associated with customer supports are streamlined in the most immaculate manner so as to delight your customers on each contact point. Although most businesses are adeptly achieving this strategic goal... Read more>>

Five Strategic Actions to Earn Customer Loyalty

Posted by Ishtiyaq Nabi on Dec 26, 2016 11:29:09 am
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The prime difference between successful businesses and the ones that thrive for it is the type of their customer base. It is not a hidden truth that successful businesses have loyal customer base, whereas the rest of the layers struggle a lot to achieve that stature. You must know that garnering the interest of prospects into any business offering is far more challenging than maintaining valuable relationships with those who have chosen... Read more>>

Benefits of Offering Great Telephone-Based Customer Service Experience

Posted by Admin on Dec 19, 2016 11:26:12 am
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The business world has become quite interactive, and numerous customers interact with brands as and when they want to. These millennials choose communication medium of their choice, and they certainly make use of emails, chats, social media, instant messengers, and various other channels that can enable them to establish enriching, informative conversations with the brand of choice. However, you must know that telephone remains the most... Read more>>

An insight into Call Center Outsourcing

Global enterprises strive to attain service excellence so that they can stay ahead in a competitive...

BSNL Augmented Business Performances with Go4customer

Bharat Sanchar Nigam Limited (BSNL) started its operation and installed...

Getit infomedia optimized business performance with Go4customer.com

GetIt Infomedia is a leading digital supermarket in India

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