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Embrace Humanized Marketing Approach: Improve Your Revenue Generation Capability Exponentially

Posted by Ishtiyaq Nabi on Feb 20, 2017 03:03:18 pm

Stop treating your customers the way you do! Start paying attention to humanized marketing approach so as to accomplish strategic, long-term goals with utmost competence. It is so unfortunate that even forward-looking businesses nowadays don’t pay much attention towards this crucial aspect, and all their efforts and initiatives are primarily focused on maximizing revenues. These enterprises must know that revenue generation capabi... Read more>>

Want to maintain a loyal, delighted customer base? Time to be proactive!

Posted by Ishtiyaq Nabi on Feb 15, 2017 12:36:49 pm

Customer service has undeniably emerged as the most potential business aspect, and entrepreneurs across the globe are taking all sorts of crucial actions that can help them deliver unmatched class of customer service. Not only do enterprises ensure that their customer service strategies are designed as per the expectations and needs of their customers, but they also ensure multichannel engagement in order to facilitate their cherished s... Read more>>

Don’t Let the Fast-Paced Work Environment Frustrate Your Customer Care Executives

Posted by Ishtiyaq Nabi on Feb 06, 2017 10:50:13 am

Handling plenty of calls, that too from various sorts of customers (happy, annoyed, delighted, and so on) while making use of various complex customer service tools and being leashed to a computer system is certainly not a very pleasing job profile. However, that’s exactly what customer care executives have to do on a daily basis in an extremely fast-paced work environment. All these, in conjunction with meager pay package, can ce... Read more>>

Six Crucial Actions to Draft Efficient Complaint Handling Framework

Posted by Ishtiyaq Nabi on Feb 01, 2017 02:58:55 pm

Harsh words are not a performance indicator for any business; however, you must know that it is nothing less than an indicative of insight. It is absolutely fine to believe that nothing is wrong with your business even if a particular customer is extremely unhappy, but you need to give credence to all the messages that your valuable customers send. Lots of instances reveal how negative experiences shared by customers have actually helpe... Read more>>

Significance of Developing Analytics-Based Marketing Acumen

Posted by Ishtiyaq Nabi on Jan 30, 2017 10:58:59 am

Market research is defined as a methodological, procedural approach to gather, analyze, and interpret statistical market data (structured or unstructured). It not only involves using scientific and analytical approach to assimilate crucial information regarding target markets, but also entails analyzing social trends, socio-economic structures, and opinions of consumers in target markets. As it becomes extremely challenging, and a bit t... Read more>>

An insight into Call Center Outsourcing

Global enterprises strive to attain service excellence so that they can stay ahead in a competitive...

BSNL Augmented Business Performances with Go4customer

Bharat Sanchar Nigam Limited (BSNL) started its operation and installed...

Getit infomedia optimized business performance with Go4customer.com

GetIt Infomedia is a leading digital supermarket in India

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