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Glossary

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    Resource Library

    An insight into Call Center Outsourcing

    Global enterprises strive to attain service excellence so that they can stay ahead in a competitive environment.

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    BSNL Augmented Business Performances with Go4customer

    TBharat Sanchar Nigam Limited (BSNL) started its operation and installed Quality Telecom in the nation.

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    Getit infomedia optimized business performance with Go4customer.com

    GetIt Infomedia is a leading digital supermarket in India

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    Blogs

    The Raging Battle – In house vs Outsourced Call Center

    There is no prize to guess what a call center is. It is the support of the biggest organizations in the world. Customers who are trying to reach businesses typically end up calling to a call center ag....

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    Are there benefits of Outsourcing in Healthcare?

    What intrigues businesses to outsource? Is it cost-effectiveness or the raised performance level that is acquired through a consistent focus on the core competencies of a business? The main reason ....

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