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Glossary

What is Recorded Announcement?

Recorded announcement is also known as recorded voice announcement or (RVA). It is a recorded voice message that is played for inbound calls. Once the voice message is over the call will end automatically.

It is one of the technique with which inbound clients can easily record their message and send to the call centers to create recorded voice announcement.

People think that RVA is similar to voicemail but truth is these two are different technical processes. Unlike voicemail it stops the caller from leaving messages.

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